Additional Services

Get the extra help that keeps your business moving forward.

Add professional email, helpful customer-response tools, website updates, automation setup, or personalized training. Choose the support that fits what your business needs next.

Respond to your customersText-back, website chat & AI phone assistance
Keep your business currentProfessional email, website updates & Service Time
Get hands-on supportWorkflow setup, training & consultation
Keep the conversation going

Give customers another way to get answers and take the next step.

Choose support for missed calls, website questions, or incoming phone calls based on how customers reach your business.

Missed call Your business TEXT RESPONSE Thanks for calling! How can we help?
When you miss a call

Missed-Call Text-Back

Automatically send a text response when you cannot answer, giving the caller another way to continue the conversation.

  • Automatic response to missed calls
  • Customized text-back message
  • Messages in your SiteMarkit conversations inbox
  • Initial setup and configuration
How can we help? What services do you offer? Let me help you explore our services.
When visitors have questions

Website Chat Assistant

Help visitors find useful information with an AI-powered assistant configured around your business.

  • Answer common questions
  • Share business information and explain services
  • Help visitors find information
  • Guide visitors toward contacting your business
  • Direct visitors toward online scheduling
A HELPFUL VOICE FOR YOUR BUSINESS Questions · Caller details · Routing
When your team is unavailable

AI Phone Assistant

Help handle incoming calls with an AI assistant configured using information about your business.

  • Answer common questions
  • Share business information
  • Collect caller details
  • Help route calls
  • Assist with appointment scheduling
  • Handle calls outside normal business hours

Illustrative conversations and interfaces, not actual customer interactions or product screenshots.

Already have a SiteMarkit plan? We can help check whether a feature is already included and explain any configuration or service requirements before you add it.

Put your business name in every email

A professional address that looks like it belongs to your business.

Use your own domain for everyday business communication, with initial mailbox setup and domain configuration handled by SiteMarkit.

  • Your own domain-based email address
  • Individual login for each mailbox
  • Initial mailbox setup and domain configuration
$10 /month per mailbox
Your business inbox New message InboxSentDrafts BUSINESS COMMUNICATION Customer inquiryYour next projectTeam update [email protected]
Illustrative inbox. Email interface may vary.
Let us handle the task

Get the updates and setup work off your to-do list.

Purchase help for the work you need, whether that’s refreshing your website content or configuring a business workflow.

YOUR WEBSITE Your updated business content CONTENT UPDATE Save changes
Help when you need an update

Website Content Changes

Keep your website current by purchasing update time when you need changes after launch.

  • Update business hours or contact information
  • Replace photos or edit existing text
  • Update staff, services, or promotions
  • Add blog posts you provide
  • Add product listings you provide
  • Make small layout changes
$39 /30-minute update block

New pages, major redesigns, extensive copywriting, custom functionality, large product catalogs, and larger projects are quoted separately before work begins.

Purchase Website Update Time →
TRIGGER New inquiry Configured steps Update contactCreate team task
Done-for-you configuration

Workflow Setup

Have SiteMarkit configure a workflow around a supported business process, using the tools available in your account.

  • Follow-up for new inquiries and form submissions
  • Appointment reminders and review requests
  • Customer status updates
  • Internal notifications
  • Basic customer re-engagement

Standard workflow

Straightforward automation with initial configuration and one round of adjustments.

$79

One-time setup per workflow

Choose Standard →

Advanced workflow

For multiple paths, conditions, integrations, or more advanced logic.

$149

One-time setup per workflow

Choose Advanced →

We’ll confirm the appropriate setup level and account requirements. Workflow setup is a one-time service; messages, calls, AI actions, premium actions, and other usage charges are separate.

Illustrative editing and workflow examples. Actual interfaces and configurations vary.

Have a different task in mind?

Service Time gives you a flexible way to request extra help.

Bring us your content changes, additional revisions, design requests, or other assistance needs. We’ll review the work and confirm whether it fits Service Time or needs a project quote.

$39 per 30-minute block

Time spent completing and reviewing approved work counts toward time used. Availability depends on the request’s type and scope.

A little help with the list Refresh existing contentRequest extra design helpFine-tune the details 30 MINUTE BLOCKS
Illustrative tasks. Requests are reviewed for suitability and scope.
Your one-on-one training session Make your tools work for you YOUR NEXT STEPS
CRM & pipelinesSchedulingWorkflow planningTeam trainingAccount organization
Illustrative training session and shared workspace.
Personalized guidance

Feel more confident using your business tools.

Get one-on-one help with feature walkthroughs, account organization, workflow planning, and the ways your team can use SiteMarkit.

30-minute session

Focused guidance on a specific feature, question, or task.

$40 Choose 30 Minutes →

60-minute session

More time for detailed training, team guidance, or business process planning.

$75 Choose 60 Minutes →

Technical support and basic questions about included tools remain part of your plan. Personalized training and consultation are separately purchased services.

A straightforward way to move forward

Get the right help for the task in front of you.

1

Choose a service or share your request

Start with a listed service, or tell us what you want to accomplish if you need help choosing.

2

We confirm the details

We’ll review applicable requirements, scope, supplied information, and any relevant usage charges.

3

Put the right support to work

Move forward with the agreed setup, updates, or training for your business.

Understand your service costs

Service fees and usage charges are explained separately.

Some communication and AI services charge according to actual use, in addition to your plan or fixed service fee. We’ll explain applicable usage pricing before activation.

Text messagesPhone callsEmail deliveryAI conversationsAI voicePremium workflow actions
Your questions, answered

Find the support that fits your next step.

Explore what each service can help with and how to choose the right option for your business.

Choosing your services
Can you help me choose the right service?

Yes. Tell us what you want to accomplish and we can help identify a suitable service, explain the setup requirements, or review a custom request.

Can I add services as my business grows?

Yes. Eligible services can be added as your needs change. Recurring services can be canceled separately from your primary SiteMarkit plan, subject to the applicable service terms.

Can I purchase services separately?

Some services can be purchased separately, while others use the Business Growth Platform or another compatible service. We’ll help confirm the right setup before work begins.

What if a feature is already included in my plan?

We can review your existing plan and explain what you already have access to, along with any optional configuration or hands-on assistance that would help.

Email & customer-response tools
What comes with professional business email?

You get an email address using your own domain, with a separate login for each mailbox. SiteMarkit handles initial mailbox setup and domain configuration. The service is $10/month per mailbox.

How does Missed-Call Text-Back help?

It sends a customized text response when your business misses an incoming call, giving the caller another way to continue the conversation. Initial setup is included, and messages appear in your SiteMarkit conversations inbox. The service is $19/month, with phone number and message usage billed separately.

What can my website chat assistant help with?

Depending on configuration, it can answer common questions, share business details, explain services, and guide visitors toward contacting or scheduling with you. Setup uses the information you provide. The service is $29/month, plus applicable AI usage.

What can the AI Phone Assistant do?

Depending on configuration, it can answer common questions, collect caller details, share business information, and assist with supported call routing or appointment scheduling. It can also help handle calls outside normal business hours. The service is $79/month with $99 one-time setup, plus phone and AI usage.

Website updates & Service Time
What website changes can I request?

Examples include updating hours and contact details, editing existing text, replacing photos, updating staff or service information, adding blog posts or product listings you provide, and making small layout changes.

How is website update time billed?

Website update work is billed in 30-minute blocks at $39 per block. Larger changes, new pages, major redesigns, extensive copywriting, and custom functionality are quoted separately before work begins.

What can I use SiteMarkit Service Time for?

Service Time covers eligible, approved work such as content updates, additional revisions, design requests, and other assistance. It is billed at $39 per 30-minute block. Completing and reviewing the work counts toward time used, and suitability depends on the request’s scope.

Can I request something that isn’t listed?

Yes. Contact us with the details and we’ll review whether the request can be handled through Service Time or needs a separate project quote.

Workflow setup & personalized training
What can you help automate?

Supported examples include inquiry follow-up, appointment reminders, review requests, form submission follow-up, customer status updates, internal notifications, and basic re-engagement. We’ll review your account capabilities and the process you want to configure.

Which workflow setup option should I choose?

Standard setup is $79 per workflow for straightforward automation, including initial configuration and one round of adjustments. Advanced setup is $149 per workflow for multiple paths, conditions, integrations, or more advanced logic. We’ll confirm the appropriate level before work begins.

What can a training session cover?

Sessions can cover platform walkthroughs, CRM and pipeline organization, scheduling, workflow planning, team training, account organization, and business process guidance.

Should I choose 30 or 60 minutes?

Choose 30 minutes for focused guidance on a particular topic, or 60 minutes for more detailed training and planning. A 30-minute session is $40, and a 60-minute session is $75.

Support for what comes next

You don’t have to figure out every update, tool, or setup task yourself.

Choose the service you need, or tell us what you’re working toward and we’ll help you find the right next step.

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Starter

Best for: businesses getting online or replacing an outdated website.

$49 /month

$99 one-time setup

  • Up to 5 pages

  • Professional website

  • Contact forms

  • secure hosting & SSL

  • Mobile-Friendly design

  • Technical maintenance

  • Ongoing support

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Growth

Best for: businesses ready to stay organized, manage inquiries, and simply schedule.

$79 /month

$149 one-time setup

Everything in Starter, plus

  • Up to 10 pages

  • Customer Hub (CRM)

  • Online scheduling

  • Website assistant

  • Missed-call text-back*

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Business

Best for: businesses that need more automation, team access, and advanced follow-up tools.

$129 /month

$199 one-time setup

Everything in Growth, plus

  • Up to 15 pages

  • Up to 3 custom automations

  • Customized pipeline setup

  • Up to 3 team users

  • Priority support

Plans include professional SiteMarkit layouts customized with the business information, services, images, and branding you provide.

Extensive copywriting, custom functionality, and larger websites are quoted separately.

PRICING & PLANS

Simple Plans for Small Businesses

Simple Plans for Small Businesses

Simple Plans for Small Businesses

Professional websites, smart business tools, and real support— all in one place. Choose the plan that fits your business today, and upgrade as your needs grow.

Professional websites, smart business tools, and real support— all in one place. Choose the plan that fits your business today, and upgrade as your needs grow.

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No long-term contracts

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No long-term contracts

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Clear monthly pricing

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Clear monthly pricing

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Real human support

Compare Plans

Feature

Starter

Growth

Business

Website Pages

Up to 5

Up to 10

Up to 15

Customer Hub (CRM)

--

Online Scheduling

--

Website Assistant

--

Missed-Call Text-Back

--

Automated Workflows

--

--

Up to 3

Team Users

--

--

Up to 3

Support Level

Standard

Standard

Priority

Starter

Automation

Seats

1

Templates

Standard

Reporting

Basic

Integrations

Limited

Growth

Automation

Seats

5

Templates

Advanced

Reporting

Advanced

Integrations

Many

Business

Automation

Seats

Unlimited

Templates

Advanced + Custom

Reporting

Enterprise

Integrations

All

Optional Services

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Website Content Update Plan

$49 /month

Includes up to 2 routine update requests per months, such as text changes, photo swaps, updated hours, and business infor updates.

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Professional Email Setup

$49 one-time setup

We connect your domain and set up professional email by leveraging Google Workspace (separate through Google).

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Website Assistant for Starter

$29 /month

Add a website assistant that answers common questions and capture inquiries.

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AI Phone Assistant (Custom qoute)

Available for businesses that want automated call answering. Monthly plan and usage charges apply.

Some phone, text, email, and AI features may involve usage-based charges. Any applicable charges will be clearly explained before activation.

Frequently

Asked Questions

Is there a long-term contract?

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What happens if I cancel?

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Who owns my domain and website content?

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Can I updgrade later?

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Is Google Workspace billed separately?

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When does monthly billing begin?

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Can I see a preview before I commit?

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What counts as a routine website update?

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Unlock the true potential of your business with us—your partner in growth and scalability. Designed to adapt to your evolving needs.

FOLLOW US

CONTACT

(877) 639-5602

St. Petersburg, FL

Mon - Fri | 10AM - 6PM EST

© 2026 SiteMarkit | All Rights Reserved.

Privacy Policy  |  Terms of Service

Get a free website preview and well help you chose the right plan for your business.

Unlock the true potential of your business with us—your partner in growth and scalability. Designed to adapt to your evolving needs.

FOLLOW US

CONTACT

(877) 639-5602

St. Petersburg, FL

Mon - Fri | 10AM - 6PM EST

© 2026 SiteMarkit | All Rights Reserved.

Privacy Policy  |  Terms of Service